Shop Policies

Return policy

 

Handmade Décor

Thank you for choosing one of my handmade products. I aim to bring a bit of nature’s beauty into each piece, and I want you to love your new addition. However, if for any reason you need to return your item, I offer a 7-day return policy.

Returns:

·        Accepted within 7 days.

·        No exchanges as each item is one of a kind.

·        Custom orders are not returnable.

Condition: Items must be returned in their original condition. If not, any loss in value may be the buyer’s responsibility.

Return Shipping: Buyers are responsible for the cost of return shipping

Product Issues: If there is an issue with your item, please reach out to me first. I respond to all messages within 24 hours and will do my best to make it right.

This policy excludes jewelry.

Jewelry

Each bracelet is handmade to order.

·        There may be slight variation in display photos.

·        I can only accept returns on torn or unraveling slide knot closure

If the closure tears or unravels within 30 days, please send a photo of the damage. I will replace the bracelet free of charge.

I do my best to create strong knot closures. Each bracelet is quality checked before it leaves my shop.

I cannot accept returns / offer refunds for the following:

Bead and thread colors that appear slightly different. This is due to your screen settings.

Bracelets accommodate wrist sizes 6” up to 8”. I will make a custom size at your request before placing your order. I am not responsible for requests made after an order has been placed. I answer all requests within 24 hours of receiving your email.

Unless otherwise specified, my bracelets are made using lightly waxed polyester cord. The cord may feel stiff upon initial wear. This is normal and will soften over time. This is not a defect.

 

 

 

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